Life Needs the Caribbean

We at the Caribbean Tourism Development Company Limited (CTDC) value our users' private information and understand the need for security and trust regarding such information. Your use of CaribbeanTravel.com serves as your consent to our use of your information in accordance with this Privacy Policy.

The following policy outlines the ways in which we collect, store, and use personally identifiable information in providing our products and services. Except for very limited exceptions further described in the remainder of this Privacy Policy, we do not share any personally identifiable information with third parties.

Information Collection

Information Collection & User Registration

In order to use certain parts of CaribbeanTravel.com (the “Site”), you may need to first complete a registration form to create a user name and/or password. During registration you may be required to provide personally identifiable information. Such information may include, but not be limited to, your first and last name, postal address, telephone number, email address, date of birth and interests. We may use this information to contact you about the services on our Site in which you have expressed interest. You have the option to provide demographic information (such as income range and gender) to us; we encourage you to submit this information so that we can provide you with a more personalized experience on our Site.

Surveys or Promotions

From time to time, we may provide you with the opportunity to participate in surveys or contests, games, sweepstakes, special events or promotions (collectively referred to herein as “Promotions”) on our Site. Participation in these surveys or Promotions is completely voluntary. We use survey results to further improve this Site and its content as well as to enhance our communications with you.

We may use third-party service providers to conduct surveys or Promotions. If we do, those companies will be prohibited from using our users' personally identifiable information for any other purpose than what has been identified above. We will not share the personally identifiable information you provide through a survey or Promotion with third parties unless we give you prior notice and a choice to opt out.

Tell a Friend/Forward to a Colleague

If you use referral services to tell a friend/colleague about our Site or electronic newsletters, we will send your friend/colleague an e-mail inviting him or her to visit the Site. The CTDC maintains this information in our database for the purpose of sending the previously referred to e-mail and compiling aggregate statistics on the usefulness of our referral program. That address will be used for no other purpose, except in the case where that individual opts to subscribe to a CTDC service.

Communications from the Site

Newsletters and Products

If you wish to subscribe to our electronic newsletter(s) or receive other materials, we will use your e-mail address to send the requested materials. We always provide a way to unsubscribe or opt out. Please see the "Choice/Opt-out" section, below.

Choice/Opt-out

We provide you the opportunity to opt out of having your personally identifiable information used for any purposes.

If you no longer wish to receive electronic newsletters and/or promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication you receive.

Customer Service and Profile

Based upon the personally identifiable information you provide us (i.e., your "profile"), we will send you a welcome e-mail to verify your enrollment when you subscribe to an electronic newsletter.

In addition, we may store information that we collect through cookies, log files, transparent gifs, and other technologies to create a "profile" of your preferences.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

At times, we share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally identifiable information in these cases.

Personally identifiable information

We do not share personally identifiable information (your "profile") with third parties, except insofar as that information is required to fulfill a service that you have requested.

Agents

We may use an outside company to fulfill specific requests, and a credit card processing company to bill you for products and services you purchase from us. We do not authorize these companies to retain, share, store, or use personally identifiable information for any other purposes.

Service Providers

We use third parties to provide fulfillment and processing functions on our Site. When you register for products and/or services, we may share information as necessary for the third party to provide those services. These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the CTDC. We further reserve the right to disclose or use your personally identifiable information for the purposes of collecting on debts owed in connection with the purchase of products or services on this Site.

Website Tools

Log Files

Website visits generate certain information that is automatically stored in log files, including Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which in itself does not identify individual users, to analyze trends, to administer the Site, to track users' movements around the Site, and to gather demographic information about our user base as a whole.

Cookies

We may use both session ID cookies and/or persistent cookies. Both kinds are stored on the Site and visitors’ hard drives.

We set a persistent cookie that stores your passwords on your hard drive. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Site.

If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.

Links to Other Sites

This website may contain links to other sites that are not owned or controlled by the CTDC. We are not responsible for the privacy practices or the content of such other sites.

Access to and Removal of Personally Identifiable Information

You may correct, update, delete or deactivate your personally identifiable information by e-mailing us at Communications@CaribbeanTravel.com, or by contacting us by telephone or postal mail at the contact information listed below.

Security

The security of your sensitive personal information is important to us. We encrypt that information using Secure Sockets Layer technology (SSL) and digital certificates. We safeguard your personal information by implementing commercially reasonable security procedures to protect your privacy. However, your provision of personal information to us is undertaken completely at your own risk. Therefore, we shall not be liable for any failure to safeguard such information, whether inadvertent or otherwise.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Miami office
2665 Le Jeune Road, Suite 910
Coral Gables, FL 33134
Phone: 305.443.5900
Fax: 305.569.0431

New York office
80 Broad St, suite 3200
New York, NY 10004
Phone: 212.635.9530
Fax: 212.635.9511